Reset Password| Help|
  • Print |
  • |
  • Share

Receptionist 

Agency Function
3, Administrative

Level of Experience
4, Staff

Job Title: Receptionist
Department: Human Resources
Reports To: Human Resources Manager

Summary

Operates multi-line telephone system to answer incoming calls and directs callers to appropriate personnel, manages the reception area, ensuring that all visitors are appropriately announced

Responsibilities

• Answers incoming telephone calls, and retrieves voice mail messages determines purpose of callers and forwards calls to appropriate personnel or department
• Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel
• Must comply to quality standards for the team as set forth by the department head
• Works closely with upper management to identify and suggest solutions on how to improve departmental and team morale
• Helps to elevate department's role in the whole advertising process

Tasks

• Answers all phone calls
• Participates in weekly departmental staff meetings
• Keeps supervisor apprised of the status of work
• Prioritizes tasks and assignments to meet scheduled deadlines
• Additional tasks as assigned
• Ensures reception area is clean and presentable
• Ensures all applicants have filled out applications prior to their interview

Qualifications

• Professional phone manner and ability to work in a fast paced environment
• Excellent communication skills, both written and oral
• Strong ability to organize and work on multiple tasks simultaneously
• Computer literate
• Team player
• Strong problem solving skills and detail oriented

Download this job description.doc

  • Print |
  • |
  • Share
My Notebook

My Notebook

PR Forum:
24/7 Always On Communications

May 14 | JWT, NYC
The industry’s top journalists, agencies and brand managers will convene for an open conversation about what's going on and what's next.
> Learn More

NY Seminar:
Strategy For Account Managers

May 15 | NYC
Send your account managers to improve their new business pitches and gain digital strategy insights.
> Learn More

More Seminars & Webinars
Spring 2014 | Nationwide
We have dozens of professional development events scheduled...
> View All Events

PR Forum 2014
Untitled 1
 
Login error. Please try again.
Sign In