It’s an exciting time when you first become a manager. But all too often in our industry, we give people the title and just expect them to be great at it. The truth is people don’t magically become great managers – it takes focus, skill and training.
During this highly interactive one-day course, we will review core strategies and tools for all aspects of management – from delegation and communication to motivation and influence. This course is ideal for employees who are newly promoted into managerial roles or those who have been managers for less than seven years.

What You Will Learn

In the course, participants will learn modern and effective strategies, models and tools that they can use to immediately improve their skills in each area.

Work Structure

This is a full-day session. The content can be tailored to your specific needs, but often includes modules such as:

  1. Working with different styles (DiSC Work Styles)
  2. Communicating and Listening Effectively
  3. Ensuring Transparency/Visibility/Accessibility
  4. Managing High Performance Teams
  5. Building Strong Relationships
  6. Coaching/Motivating Individuals
  7. Delegating Effectively
  8. Using Emotional Intelligence
  9. Giving Feedback/Talking to Employees
  10. Managing Up and Across
  11. Influencing Without Authority
  12. Handling Difficult Situations
  13. Managing Change And Conflict
  14. Strategic Hiring<
  15. Managing Time

DiSC Work Styles: Whenever possible, I suggest debriefing a DiSC Work Styles assessment to help participants better understand their own style, predict the styles of others and adapt for increased effectiveness.

Workshop Pricing + Logistics

If you’re interested in purchasing this workshop for your agency, please complete this request form and someone from the 4A’s Learning & Development Team will schedule a kick off call to discuss your needs and confirm pricing.
Note: No out-of-pocket expenses (such as meals, travel, hotel, printed materials, facility space if required, etc.) are included in the workshop fee. Those costs will be billed by the facilitator to agency separately.

About Mark Strong

Mark Strong is a highly engaging trainer with more than 25 years of experience in the advertising world. He’s worked with blue-chip brands such as MasterCard, BMW, Starbucks and Levi’s at agencies such as Fallon and McCann. Within these organizations, he’s held roles such as Director of Account Management, Chief of Staff, Director of New Business and Head of Learning & Development.
In addition to training professionals in advertising and other creative industries, Mark has more than a decade of experience as an Executive Coach, strategic facilitator and team building expert. He is accredited through the International Coach Federation and has significant credentials from Coach U, The Landmark Forum, DiSC, Institute of Coaching at McLean Hospital, a Harvard Medical School affiliate, and The Institute for Professional Excellence in Coaching.

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