Learn how to coach your direct reports, not just direct them, for ultimate success.

The best managers act as coaches to help guide their charges to achieve bigger and better results. Learn to apply tried-and-true principles that executive coaches use to guide their clients in this interactive session. Participants will learn to ask questions in the right way to help their team members make good decisions, improve their performance, and increase accountability. They will understand how to ditch “S.M.A.R.T.” goals for “S.M.A.R.T.E.R.” ones. And they will practice how to notice and name behaviors that emerge as barriers to their team members’ goal achievement.

Group Size:

Up to 24 participants


Two days

What You Will Learn:
  • Which challenges and people are “coachable” and which ones require a different intervention
  • How to help direct reports focus on achievable outcomes
  • How to listen without distraction
  • What makes a powerful and helpful question
  • How to help others get “unstuck” from their own thinking
  • What drives and motivates their direct reports, and how to tap into it
  • How to create commitment and accountability
  • How to help people become more self-directed and self-motivated
Workshop Pricing + Logistics:

If you’re interested in purchasing this workshop for your agency, please complete this request form and someone from the 4A’s Learning & Development Team will schedule a kick off call to discuss your needs and confirm pricing.

Note: No out-of-pocket expenses (such as meals, travel, hotel, printed materials, facility space if required, etc.) are included in the workshop fee. Those costs will be billed by the facilitator to agency separately.

About Deborah Grayson Riegel

Deborah Grayson Riegel, MSW, PCC, CEO & Chief Communication Coach of Talk Support is an internationally recognized expert in presentation and interpersonal communication skills. She teaches Management Communication at Wharton Business School and at The Beijing International MBA Program at Peking University, and is a credentialed coach with the International Coach Federation (ICF). Deborah has coached and trained teams and professionals from: American Express; Dell; FCB; Monster Worldwide, Kraft, NASDAQ, Pfizer, Toyota and the United States Army. She is a cited expert and contributor for the New York Times, Harvard Business Review, Forbes, Fast Company, The Huffington Post, Inc., Psychology Today,Bloomberg Business Week, and American Express OPEN Small Business Forum. Deborah is the author of Oy Vey! Isn’t a Strategy: 25 Solutions for Personal and Professional Success, Money Talks: 100 Strategies to Master Tricky Conversations about Money and Tips of the Tongue: The Nonnative English Speaker’s Guide to Mastering Public Speaking. Deborah holds a BA in Psychology from the University of Michigan Ann Arbor and earned her Master’s Degree in Social Work from Columbia University, supporting herself through school by performing stand-up and improvisational comedy.

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