The booklet provides perspectives on the importance of training, discusses training implementation, including developing the training curriculum, addressing core competencies, and the four types of training, and offers tips on creating a training culture in your agency.


 


In addition, there are appendices providing samples of agency core competencies, agency training job descriptions, a list of 4A’s training programs, and tips on establishing an agency training budget.


 


The 4A’s is indebted to Brad Karsh, President, JB Training Solutions, for allowing us to edit and publish this valuable booklet.

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