Restaurant Industry 2030: Actionable Insights for the Future

National Restaurant Association shares the drivers that will shape the restaurant industry over the next ten years. Economic outlook, changing workforce, consumers of the future, and tech disruptors that will shake things up are highlighted.

Key findings:

 

  • The definition of “restaurant” will change as off-premise (delivery and takeout) continues to drive industry growth
  • Technology will automate traditional tasks and big data will drive productivity
  • Nutrition and sustainablilty will drive menus
  • Restaurants will serve and employ a different demographic
  • Marketing will get more personal and localized as the industry tries to deliver a customized experience at every touchpoint.