Predicting the Future: How COVID-19 Will Shift Consumer Behavior

In all the articles and Webinars everyone has seen about how businesses are adapting during the COVID Crisis, what we haven’t seen is a thoughtful, well-reasoned piece about what it all means for consumer trends in the future, and what we can expect the new normal to be regarding consumer behavior.

Doe-Anderson’s strategic planning group created that very presentation. This crisis, like others throughout history, will have lasting effects. Our attitudes and behaviors will be affected by this shared situation.

By watching how consumers are changing in real-time, we’ve identified seven key trends that will reflect the lasting impact of COVID-19. Each reflects a shift driven by the crisis, rooted in a fundamental human need. Whether it’s a renaissance for credentialed experts or the new popularity of preparedness culturally, we’ve outlined what’s happening today, what’s to come and how brands might adjust.

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