Sam Kessler

Sam Kessler is a seasoned agency operations expert with over 15 years of experience in the industry and a PMP certification in project management. Throughout his career, he has led projects, managed large teams, and streamlined workflows to enhance efficiency and eliminate operational roadblocks.

Recognizing the common misalignment between financial operations, delivery operations, and people operations in many agencies, Sam developed a unique operational framework that integrates these core areas into a unified system. This approach provides agency owners with the clarity needed to understand their current standing and the steps necessary to drive profitability and sustainable growth.

Sam offers a comprehensive suite of services tailored to agency needs:

Agency Diagnostic: A thorough examination of an agency’s financials, delivery operations, and people operations, culminating in an executive summary with prioritized recommendations. This service is ideal for agency owners seeking an in-depth understanding of their current performance or an external perspective.

Full Agency Tune-Up: Building upon the insights from the agency diagnostic, Sam collaborates with select agency employees to implement the necessary changes for full optimization, aligning with the agency’s goals. This extensive process typically spans 4 to 9 months.

Advisory & Coaching: Providing high-level guidance on key decisions and necessary changes, Sam remains involved with the agency on an ongoing or as-needed basis, offering a valuable external perspective without the commitment of a full-time hire.

By leveraging Sam’s expertise, agencies have achieved remarkable results, including up to a 13x increase in EBITDA, a 15% to 25%+ boost in utilization, and a 25%+ rise in revenue per full-time employee.

For agencies seeking to unlock profitability and scale operations, Sam offers the expertise and tailored strategies necessary to achieve stability, clarity, and growth.