Relationship Management

4A’s Relationship Management Best Practices Guidance

2020 ANA 4A’s Business Case for Relationship Management

Business Case for Relationship Management presentation at the ANA AFM Virtual Conference

Formalizing Relationship Management – a conversation with Matt Kasindorf of the 4A’s” – a podcast from Media Plus Advisors

The 11 Agency-Client Warning Signs: How to Change the Outcome” – webinar with Robin Shapiro (TBWA\WorldHealth)