Author

Research Services

Topic

  • B2B
  • Research

Dentsu surveys B2B decision-makers around the world on decision drivers, buying journey, and brand experiences.

Key findings include:

  • Buyers prioritize trust and expertise amid uncertainty.
  • Buyers crave expertise, but few B2B brands do thought leadership well.
  • Buyer inertia is a real problem; since 2021, there’s been an increase in average decision time by 54 days.
  • B2B buyers want experiences that reflect their needs.

Access the full report here.