Topic
- Artificial Intelligence
- Future of the Industry
Event Type
- Webinar
Featuring:
Jay Pattisall
Principal Analyst
J. P. Gownder
Vice President and Principal Analyst
Agencies are introducing technologies that reshape how they work: AI and intelligent automation (IA) in particular turbocharge agencies’ ability to enhance and scale creative production and to scale marketing campaigns with data-driven, real-time precision. But introducing these tools fundamentally changes the way agencies work, automating 11% of their workforce by 2023. Join us for this important discussion with Forrester and the 4As to discuss their new report on the huge impact AI and IA will have on agencies, how agency leaders should plan their staffing, and how CMOs at client companies should evaluate their agencies.
This webinar and the full Forrester report is available to 4As members only.
Related Courses

09/18/2025 - 10/02/2025
AI for Agency New Business
Win More Pitches, Faster: The AI Playbook for Agency Growth The next cohort starts on September 18. Click here to register. In today’s market, the new business process is a relentless sprint. Your team is constantly juggling deep research, last-minute RFPs, and the immense pressure to deliver innovative creative that stands out, all while racing…

Beyond Automation – Building an AI-Native Agency
As the impact of generative AI on our world accelerates, agencies face unique challenges. Leaders must safeguard data, uphold quality, and evolve in environments that are changing faster than ever before. Brian Buchwald, Global Chair of Product and AI, shares how Edelman is approaching global transformation to build the readiness and resilience required to adapt…

07/30/2025
The Future-Proof Agency: Put AI and Custom Software in Your Org Chart, Not Just Your Tech Stack
In today’s rapidly evolving landscape, AI and custom software shouldn’t just be tools your team uses — they should be integral parts of how your agency is designed. In this session, we’ll break down practical ways to embed AI and bespoke tech directly into your org chart, reshaping roles, workflows, and accountability. Walk away with…