How Agencies Can Retain Clients During Economic Downturns: 3 Lessons from LIFT’s Extensive Relationship Database

Wednesday, October 12th at 2pm ET AND Thursday, October 13th at 5pm ET

What do you get when you measure the health of agency-client relationships for seven years? (Other than a MASSIVE amount of data) A fascinating bird’s-eye-view of how the effectiveness of customer relationships can either fast track an agency’s growth or derail it.

In this webinar, you will hear about the key trends and findings from our research, as well as best practices from agencies with the ‘x factor’ at managing client relationships.

We’ll also teach you which practices are most likely to reduce client retention and how to address them today to safeguard your agency from significant losses during any impending recession.

If you’re curious to see how the leading agencies are improving client retention by 30% year-over-year, register today.

Topics:

• Client management trends across the marcomm industry
• The “strategist secret sauce” of agencies with thriving client relationships
• Common client relationship pitfalls and how to avoid them
• The correlation between customer retention and strategic thinking partnerships
• How to use these insights to retain and grow your client base, even during times of economic downturn

Download the slide presentation Lift Relations – StratFest Presentation 2022