Topic
- Agency Operations / Business Transformation
- Business Development
The evolving role of the agency is at the center of this 4As.4sight episode with Mollie Rosen in conversation with WPP’s Michael Frohlich. Moving beyond the “false choice” of being either a strategic advisor or an enterprise partner, Michael explores why the future requires both. From leveraging proprietary tech like WPP Open to the necessity of shifting toward outcomes-based business models, he shares insights on how agencies can integrate world-class creativity with data-driven results. Plus, he discusses why the next generation of agency leaders must move away from being “know-it-alls” and instead cultivate a culture of continuous curiosity, empathy and bold disruption.
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