Topic

  • Agency Operations / Business Transformation
  • Business Development

The evolving role of the agency is at the center of this 4As | 4sight episode with Mollie Rosen in conversation with WPP’s Michael Frohlich. Moving beyond the “false choice” of being either a strategic advisor or an enterprise partner, Michael explores why the future requires both. From leveraging proprietary tech like WPP Open to the necessity of shifting toward outcomes-based business models, he shares insights on how agencies can integrate world-class creativity with data-driven results. Plus, he discusses why the next generation of agency leaders must move away from being “know-it-alls” and instead cultivate a culture of continuous curiosity, empathy and bold disruption.

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