The Danger of Algorithm
Normalization
AI changes the work at every level of the org chart. The first thing to break is the path that turns junior people into leaders. The paradox is that learning requires effort, and it is tempting to use AI to remove it.
Some would say the grunt work was how we all built the skills needed to advance. But was it? Really? Or was it the feedback loop and the experience of walking through the work with managers, the C-suite and ultimately the clients?
What used to happen organically has to be built intentionally today. Seeking and receiving feedback from senior leaders and clients helps develop judgment in emerging professionals while rebuilding the C-suite access agencies have quietly lost.
The agencies that get this right will build AI fluency at every level, coach teams to use AI as an interrogator rather than a ghostwriter, and create opportunities for learning by practice even as AI automates the work.
Podcast: Reimagining the Agency with Jeff King, Barkley OKRP
Moving beyond hourly billing to value-based pricing, building a tech-enabled, human-led “operating system” and more.
Have questions?
Want to explore more on Talent and Professional Development?
Contact:
Sylvia Banderas Coffinet
EVP, People, Talent & Upskilling, 4As
[email protected]
Explore the Other Fault Lines
See where else agency value is breaking down and what it means for you.
Fault Line: Client C-Suite Perception
The CMO has been demoted.
Fault Line: Remuneration
Time to retire the old billing model.
Fault Line: The Work
Efficiency is displacing ambition.
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