A relationship management program helps build essential trust at every step of the agency-client relationship. The 4A’s Relationship Management Best Practices Guidance explains how it’s done.
The ANA/4A’s Business Case for Relationship Management reveals how clients and agencies both feel about the benefits of such a program.
4A’s Relationship Management Best Practices Guidance
2020 ANA 4A’s Business Case for Relationship Management
Find additional information on maintaining good relations with your clients, including tips on improving account longevity, trends in agency-client relationships, and more, below.
Bruno Gralpois of Agency Mania Solutions writes clients can minimize risks and set a strong foundation for agency-client relations during this tense time by moving away from squeezing and pushing agencies to prioritizing and pulling them up.
Bruno Gralpois of Agency Mania Solutions outlines how automation can improve workflows in marketing, in the agency world, and in client/agency partnerships.
Bruno Gralpois of Agency Mania Solutions finds that automation of common agency tasks and activities in the agency workflow can drive business and impact brand growth for marketers.
“The Business Case for Relationship Management,” survey was conducted jointly by the ANA and the 4A’s and serves as a follow-up to an April 2019 4A’s report, “Relationship Management Best Practices Guidance.” The report revealed that both marketers and agencies are aligned on the benefits of a relationship management program and employ a variety of […]
Agency Mania Solutions provides five actions marketers and agencies can take during the current global health crisis to foster their relationship.
Bruno Gralpois of Agency Mania Solutions outlines four major changes due to COVID-19 that will produce a domino effect within our industry.
Read this article from Agency Mania Solutions to learn what key performance indicators (KPIs) brands and agencies should put in place to produce high-performance partnerships.
Peter Field looks back at the lessons learned during the 2008 recession and adapts them to help ad agencies and brands emerge from the current coronavirus pandemic much stronger.
Aprais finds that marketers who are financially empathetic to their agency partners get better results.
Agency Mania Solutions highlights the importance of online training for building productive agency-client partnerships.
Bruno Gralpois of Agency Mania Solutions finds that during uncertain times advertisers have the opportunity to turn agency relationships into true partnerships that are based on mutual respect, collaboration, and innovation.
Bruno Gralpois, co-founder of Agency Mania Solutions, outlines the four decisions advertisers have to make when creating successful ad agency relationships.
Marketers can master agency relationships with several critical skills. Bruno Gralpois of Agency Mania Solutions details the many hats marketers must wear to have successful agency relationships.
Integrate demands into the partnership lifecycle to better weather the current business environment. Find out how from Agency Mania Solutions.
At a time when corporate restructuring, zero-based budgeting, and other cost-cutting initiatives make up most headlines, reducing a large part of advertisers’ marketing budgets – namely agency fees – is without a doubt very tempting. However, asking agencies to cut their fees, without careful consideration or understanding of the downstream implications, is a bit like […]
. As the average length client-agency relationships grow shorter, it may be time to consider if replacing is better than repairing. Bruno Gralpois of Agency Mania Solutions urges advertisers to conduct a diagnosis of the root cause to figure out if relationships that aren’t broken are being replaced.
How can relationship longevity contributes to quantifiable value for brand advertisers through more effective collaboration and institutional knowledge? Find out in this latest piece by Bruno Gralpois of Agency Mania Solutions.
This presentation was delivered to the 4A’s Central Region New Business Committee on June 13, 2019 by Deb Giampoli of Stone Soup Consultants.
4A’s Research Services gathered recent examples of clients putting accounts in review when new CMOs are hired.
Relationship management is how you keep winning after you’ve won. 4A’s Relationship Management Best Practices Guidance is your new playbook.
Originally published in AAR Partners, December 3, 2018 By Lisa Colantuono, AAR Partners According to the latest study by ID Comms in partnership with the 4A’s released last week, U.S. advertisers are failing to get the most value from media pitches because of flawed processes and lack of communication. The study reminds me of a blog post […]
Do you want to improve work quality, efficiency, and transparency without falling into common scope of work issues? Find out how in the latest piece from Agency Mania Solutions.
New research shows that US advertisers may be failing to get the most value from media pitches as a result of flawed processes and lack of communication. Better processes will ensure advertisers are more effectively partnering with agencies. November 28, 2018: A new study, released by ID Comms in partnership with the 4A’s, reveals […]
Tim Williams of Ignition Consulting provides suggestions to help agencies better understand and define scope.