Help

You’re on our website — and you have questions. We’re here to help.

The Basics

Let’s start with the view from 30,000 feet.

Learn More About Our New Site

Whether you’re brand new here or have been using the 4A’s website for years, this overview will help you understand our site and its key features.

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How Do Login Accounts Work?

You want to learn more about how your login account works, how it relates — or doesn’t relate — to 4A’s membership, etc.

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The Specifics

You’re on the ground and ready to start running.

Set Up Your "My 4A's" Page

How to set up a custom page showing the 4A’s content that matters most to you.

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Manage Email Preferences

How to subscribe or unsubscribe to emails sent to you by the 4A’s.

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Change Other Settings

How to change your name or add a second email address for account recovery.

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The Very Nitty Gritty

You’re ready for a deeper dive or need help with a very specific area or function.

Request Special Access

You need elevated access to perform certain advanced tasks.

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Staff Roster / Staff Lists

The 4A’s website formerly had a feature used to update agency staff listings.

Where Did It Go?
Agency Search - Profile Updates

Each member agency can set up a profile in the 4A’s Agency Search Tool.

Learn How
Annual Dues & Member Info

As part of the annual dues process, agencies report their income to the 4A’s.

Learn More

Not seeing the help topic you need? Visit Website Support and send us your questions.